I would be having a quiet word with the manager, pointing out that what he is doing is a clear conflict of interest and if he doesn’t start looking after the whole building – rather than just the bits from which he earns commissions – you will be applying to NCAT for the compulsory appointment of a strata manager, whose first job will be to farewll the existing strata manager and whose second act may well be to see if the building manager/rental agent is fulfilling his duties as per the contract.
Or you could get a strata lawyer to write a letter to that effect. Or you could click on the link to our new sponsors Strata Answers and see if they can help.