Reply To: Just who do Strata agencies represent?

Well said that clarifies a lot of my points… In my experience, the strata managers i’ve dealt with act more like the monarch or “judge/jury/and executioner” rather than the humble public servant doing his or his civil service for the community(the OC of that strata plan number) they represent…

Also in my experience when a resident complains about matters of common-property or making complaints about building managers, the strata [manager] always mostly sides with the strata-committees opinion not the resident making the complaint.. I say good luck when making a complaint about a building manager/or requests for alterations on common property to be paid for by the OC , the Strata [manager] will in my experience always take the side of whatever it’s paymaster, the OC opinion or decision is…

And as not every person currently living in a building is an owner(loads of tenants, and other occupiers of varied definitions eg living with there partner who is the owner but is not a tenant as they haven’t signed a lease to live in there partners apartment) etc..

But yeah in my experience, I’ve found the strata agencies i’ve dealt with have many conflict of interests and certainly make no secret of the fact that they are not a “voice/trade union rep/or lawyer” for residents in the buildings they manage, but they are a voice for the OC that they have the contract with…

Some residents think the strata agency of the building they live in are a representative for them, i say think again and check out the role of strata [managers]. As I’ve made complaints about common property or building managers in buildings iv’e lived in, and the only attitude i got from the strata agency was “biased supporting of the OC”.

The non owning resident in a building is merely just an annoying pest for the strata agency when making a complaint about the OC(who pays them$). there loyalty lies with the OC$ not with the humble non owning resident…