HarbourView said;
We are not able to get terms and conditions until it is signed.
It’s a sticking point but it’s not as if they are being asked to sign the contract sight unseen. I really don’t see the problem, here. Sure the insurance firm is being cautious, but that seems to be because of previous claims. Some strata schemes use their insurances as a renovation fund, others as their “no-cost” guarantors against litigation.
What is the potential down-side for the committee member … unless they have been sued in the past, which would be unfortunate if there had been no case to answer.
Get them to resign from the committee, sign up for the insurance, then bring them back on later, if it’s an issue.