#53467
BONNIE L
Flatchatter

    Hi, Strata’s response seems to sound more than reasonable if they have organised the plumber for the tenant in the first place, and at your request, and then followed up.  In my limited experience, having a chat with the new tenant neighbour may help to ensure they themselves do the right thing, or just get to know them anyway.  Sometimes a dripping tap can be when a washer hasn’t been replaced.  Would you consider that a possibility?  If there has been any damage to your ceiling, having recourse to one’s own household insurance may help.    Or, you could vote yourself on to the committee.  Then you could have  first hand knowledge of things in the future.