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I have been in touch with an organisation called the Older Person’s Advocacy Network (OPAN). This is a national body with links to state-based services for older people. They have assured me that if you are concerned about the safety and well-being of an older resident in your block, they will refer you to a state organisation as your first port of call.
Just bear in mind that they are solely concerned with the well-being of the elderly resident, although so many aspects of community life will flow from that. They are on 1800 700 600 and that number will connect you directly to the state-based organisation where you live.
Or you can go on their website and fill in a contact form and they will call you back (they do, trust me, I tried it and it worked).