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With hedge disputes, Sunlight trumps Privacy.
The ‘legal leg to stand on’ is found in the Trees (Disputes Between Neighbours) Act 2006 (NSW). It states that if sunlight (or views) are severely obstructed by a hedge (2 or more plantings, including bamboo) then the Court will usually order they be kept trimmed to 2.5 metres (in some cases, the Court will order removal).
In this case, the OC owns adjoining land on which the Golden canes are growing, and is therefore a neighbour bringing it within the realm of the Trees Act.
The best approach is the mediation route, not the Court route, as Jimmy suggests, with the threat of taking action under the Trees Act if mediation does not succeed.