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The title is the legally defining document of property ownership in Australia. It contains the property owner’s name and address.
The so called strata roll in VIC need only contain the lot owner’s name and address (which has to be a mailing address for non-resident owners). That’s it according to the OC Act (VIC) – just a name and an address. That information is supplied to an OC by a seller and updated by a new owner.
Of course, strata rolls now tend to have a lot more information such as, phone numbers, email addresses, managing agent details, tenant details etc etc.
While the lot owner’s name on the strata roll must match the title, all the other details in the strata roll are pretty loose and can be updated rather informally. There’s no official form – an email or phone call might suffice. And it sometimes goes wrong. And has in my stratas.
When it does goes wrong and contact with the lot owner is lost, my SMs have obtained a new copy of the title and have used that address to officially contact the lot owner. They have told me that is the legal requirement. So it’s important for non-resident lot owners to keep their title’s contact address up to date.
Bottom line: The title and the strata roll must match as far as lot owner’s name is concerned. And if contact goes wrong, the title’s address is the legal contact address.