#57253
Soaky
Flatchatter
Chat-starter

    Hi Jimmy T

    I didn’t get anywhere with the Strata insurers & my problem has since worsened.

    The water damage from flooding from the unit above in December 2020 was limited to the common property set plaster ceilings in the bathroom and part of the kitchen. My personal property wasn’t impacted.The Strata Committee & the Strata manager didn’t want to put it through insurance ( due to high excess) and I was authorised to organise the repairs myself with bills being forwarded to Strata managers for payment.

    As you know it is very messy work but the the tenants (young family) agreed to stay put as I scheduled work to minimise the innconvenience to them. On completion of the job they correctly requested (per the Lease) for rent to be rebated for the days that the bathroom & kitchen were unavailable due to common property ceiling repairs and I had no issues refunding them approx $2500.

    I then wrote to both the Strata Committee and the Strata manager in March outlining what had occurred and seeking reimbursement of this rental loss and 3 months later I have had no response except the Strata manager said on the phone that it’s up to me to sort it out with the Owner of unit above !  This is the third documented leak in 5 years and I’m really at a loss as to what to do next.

    Appreciate any advice you can offer

    Kind regards

    Soaky