#57400
spmanager
Flatchatter

    Strata Managers now have been updated to be included with Professional Standards Legislation, so that is a better avenue to pursue.

    As for response times etc, recently with the Lockdown situation there has been more delays that are unavoidable. But an email saying that the matter is being checked should still be sent.

    Try and see if the other owners are in the same boat as you. If they are then tell don’t ask the strata company to change managers. If all else fails then you know not to stay with them when the renewal comes around.

    KPIs can be part of an agreement. I work at a company that has them, so there is no reason not to have them.