#58212
kaindub
Flatchatter

    I concur with JT.

    We had a similar problem in a building that I am  chair.

    A lot owner had damaged flooring from pipe leak. She got the details of the insurer and made a claim directly. The OC and the strata manager were unsure who was responsible, but we did not discourage the lot owner making a claim.

    The insurance company paid her  claim. The OC was not out any money as we had already made a claim and paid the excess for damage to OC property.

    In the end it was a satisfactory outcome, particularly that the lot owner liased with the insurance  of  company in regards to the repair and scheduling to suit her.