#58385
Frank
Flatchatter

    I think it depends, in my complex WhatsApp is entirely optional and only used to get a feel for what some other owner’s think is reasonable or unreasonable (insert whatever issue/repair etc).

    It’s a balance of being intrusive into your personal time and staying connected to fellow owners. Those of us that do use WhatsApp, are fully aware that we’re only engaging a subset of owners and therefore no major decisions or dicussions take place in WhatsApp.

    Anything that needs a paper trail record or can’t be condensed into a one line question goes into an email and can esclate up to an EGM if needed. So maybe the solution here is to discuss with other owners and set expectations early.