#59178
TrulEConcerned
Flatchatter

    Jimmy’s suggestion of filing a

    complaint to Fair Trading about the strata manager, seeking disciplinary action under Section 191(c) of the Property and Stock Agents Act in that they have “in the course of carrying on business acted unlawfully, improperly, unfairly or incompetently.”

    is vert good.

    I did just this a month ago, but so far heard nothing back from FT.

    This type of complaint targets the agent himself (not the strata committee or OC) and should, when confronted by FT, focus the agent’s attention on what you consider to be his bad behaviour. As Jimmy writes, the compliant mechanism is online. It is also simple and costs nothing. What I found interesting is that at the end of the form the complainant is asked “what do you want to happen to the agent”. Here you can reply “fine him; strip him of his licence etc”