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I am in Victoria.
We are in a block of 8 flats and until recently there was only 1 owner on site. Then COVID came along and the flats were harder to rent out as they were looking “unkept” and “unloved”. It is only when owners were starting to look at getting more renters or selling that “the look” became an issue. Owners had relied on real estate agents and real estate agents generally only commented on the flat itself not the common areas.
We spent a lot of time and effort to clean up the front garden and documenting where maintenance needed to be done and getting quotes.
Yes we did it because we cared and yes we saved money by doing this and yes owners were happy because they went on to get renters and sell their apartments.
Our Strata Manager’s contract (from the SCA) sets out the fee of $220 per hour from arranging to come to the site, to getting quotes. They are not on-site and certainly do not check that work done on the property has been done to a standard.
4 out of 8 owners did a lot of work last year – I will certainly not be “working” again. My time is also valuable.