It’s funny. A lot of people on the forums say their committee are opaque. I had the same issue until I joined the committee. And people warned me “o you’ll have to deal with everyone knocking on your door”, but I have the opposite issue. I feel as a committee member you should be available (with some solid boundaries too). I’ve had a few people (including some committee members) say to me “too many emails.” And they don’t read them. I’m acutely aware of not wanting to be a pest, yet still needing to communicate important information. A lot of owners don’t want to know, don’t care, or find it stressful.
I always find in person to be the best communication, however I also don’t want to be intrusive by knocking on doors. I’ve had to overcome my normal instinct to leave people alone, and be left alone my self, in order to be responsible.
I think some people will prefer emails and others in person, and different people want different levels of involvement and this can change too depending what else they are occupied with at different times.
You still have to legally send out minutes and notices etc.
I’m going to use a portal, but not sure how many will use it. At least all info will be there for anyone who does want it.
Probably need a variety of communication methods. Email, post, in person, meetings, more relaxed socialising, phone, text. I try to adapt to each person. My building is 15 units with about half half owner residents and owner investors. I think it would be a lot harder in a large building.
I also want to send a quarterly news letter with levy notices. And organise some social things like gardening together, cups of tea. It’ll take time.