Reply To: What’s the point of NCAT orders if they are just ignored?

Dear TrulEConcerned,

Thankyou for your response, we are very grateful for all the advice we can get.  We applied for a Strata Manager as we need someone to come in and organise what has to be done.  Our current Strata Manager has not been accessible to us as we were given a letter some months ago from our Treasurer, (who lives four hours away) stating that if we contacted him, we could be charged for his fees??  On contacting NCAT we were informed that this is not allowed.  We have informed the OC but it would appear our existing Strata Manager has been made ineffective.

We will definitely attempt your advice to get two quotes and apply for our door to be fixed.  The foyer at our door leaks EVERY time it rains, the carpet is stained, dirty and odorous and now the skirting boards are falling off the walls. This is common property so we can’t do anything with this.  We have water running down the inside cavity of our bedroom wall, don’t think we can do anything with this as we know it is coming from the common area above. bu  Another problem we can’t fix.  Our bedroom windows have delaminated as with other units – we have been told this will be attended to.  Our floor has had to be sealed with two layers of resin as the water was coming from the slab into our carpet.  The carpet was replaced by the insurance company but the water in the slab has never been investigated. The waterproofing experts x 2 advice has not been followed, correct plans for same were never lodged so the work that has been done is still leaking.  The OC have broken the NCAT orders, extensions of time, By-Laws and not followed correct procedures and the final decision – They are trying to fix the issues – 10 years so far.  Thankyou again, really appreciate your concern.