Reply To: What’s the point of NCAT orders if they are just ignored?

Dear TrulEConcerned, Thank you so much, I will carry out all  your advice to the letter.  I am so grateful for your time.

We did not get the Strata Manager appointed as NCAT felt they were trying to get things done. (it has been 10 years)  They did not get the plans approved by Design& Building Practitioners Act, 2020 so there is every chance they are in breach of their Insurance as well.

They used the last building insurance policy to pay the initial legal costs they incurred and they have had to seek another policy.  We are waiting on a reply requesting this information?????  They have just had to dig up a garden bed that they had ? fixed, another garden bed has just incurred another leak, the car parking still leaks, the garden bed above our bedroom (suggested by the Architect to remove) is still not complete and is full of water when it rains and they have to pump it out.

In the meantime, nothing has been done about our door from our loungeroom which is coming away from the wall, our leaking foyer + rotten carpet and unattached skirting boards, delaminating windows, water in the bedroom walls running on to our balcony etc..  The landscaping and waterproofing are still not completed as per the orders of the 2/6/2020.  NCAT  “conceded” that they have not complied with the orders, but do not think they should be penalised???  I ask again, WHY GO TO FAIR TRADING/NCAT GET ORDERS THAT ARE CLEARLY BROKEN WITH NO CONSEQUENCES!!!

We have done everything by the book!  Waited patiently, have paid for a lot of repairs ourselves so that we can live and now NO PENALTY! and on top of that they want us to pay their costs.  Not one negative has  been proven against us.  We have never been accused of doing anything wrong other than try to fix our home.

4 owners have sold and another unit is on the market all in the last 2 years.  2 more will be going in the next 2 years.  Our levies this year are $45,000.00 due to the additional levies as they had no money to carry out the repairs as specified by the waterproofing experts x 2 (whose instructions were modified due to costs).  Now they have a plumber on the job!

This story seems ridiculous but I can assure you it has  been worse than any other case I have read about by far and we have so much evidence and so many witnesses to our plight it is unbelievable.  I have to be determined as my husband’s health depends on it.  So thank you again – you give me strength.

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