Can I breach my strata manager??
Your committee can instruct him to follow a course of action and if it’s legal and he fails to do so you have grounds for sacking him.
Official complaints about strata managers go nowhere. They are a protected species and regardless of how crap the worst of them are at their job the worst they get from NSW Fair Trading is a talking to over the phone.
There are some really good strata managers in NSW and some shockers, but none of them have ever lost their licence for being terrible at doing their job.