I need other documents but there’s no point going back to NCAT if its happy to accept a simple verbal promise from a strata manager without any proof whatsoever.
It’s harder to prove someone didn’t do something than show that they did. The whole Fair Trading and NCAT system needs a radical overhaul, but I doubt if the two bodies concerned – Customer Service and the Attorney General’s office – even talk to each other. And Labor are absolutely silent on this, so no light at the end of that tunnel.