At the very least, limoncello should email the strata committee (say the chair and secretary) and CC to the agent. If they continue to ignore the matter, email again and after you email, immediately online apply for mediation.
May I suggest that you pony up to mediation as a good citizen and have with you at least one quote that you obtained for the work. If the OC does not attend mediation or does not come to a agreement with you, the mediator will indicate your right to proceed to NCAT. Which you should.
Hi. Are you referring to the mediation between the person and the strata committee?
In what time frame such mediation can be realised? And if the committee continues to ignore the mediator, what can be done?
Thanks in advance.