In what time frame such mediation can be realised? And if the committee continues to ignore the mediator, what can be done?
Section 282 of the Act allows for two months for strata committees to respond to a complaint, so you could take that as a guideline.
If the committee refuses to act or runs down the clock, you can then take action at NCAT, seeking orders (which you couldn’t do before you’d attempted mediation.
By the way, Fair Trading mediators can’t issue orders or instructions – all they can do is facilitate agreements between owners.
Yes, that’s a great guideline and new opportunities, thank you.