Two Different Routes
- Family Day Care: Ask for eveidence that they are an approved provider. If they are caring for less than 7 children may be a registered Family Day Care centre (puzzled as to how a garage would have been approved).
Under the Education and Care Services National Regulations, an approved provider must ensure that policies and procedures are in place for dealing with complaints (Regulation 168) and take reasonable steps to ensure those policies and procedures are followed (Regulation 170). In this case the name and telephone number of the person to whom complaints can be made must be clearly displayed at the service (Regulation 173, Section 172) and in the case of a family day care service, at each residence, venue and office of the family day care service (Regulation 173A, Section 172) .2. If not Family Day Care- would require Planning Consent for Change of Use – so an application to Council with the Owners Corporation consent would be required. Make an inquiry with your local council.