Reply To: Strata manager pushing us to sell to developer

Here is reply from complaint to Fair Trading:

”Thank you for your correspondence regardingyour strata managing providing information about commercial development.

The role of NSW Fair Trading is to provide information about strata legislation, regulate the conduct of strata managing agents and offer a mediation service to assist in resolving disputes.

Strata managing agents act on behalf of the owners corporation that has appointed them under an Agency Agreement, they can offer advice and direction however the owners corporation always retains the ultimate responsibility for a strata scheme’s management and operations.

The strata managing agent must provide information to lot owners regarding their strata scheme, such as information that may relate to a developer interest in a collective sale.

Further information regarding the collective sale and renewal of a strata scheme can be found at (copy and paste the link to your browser):

https://www.registrargeneral.nsw.gov.au/property-and-conveyancing/strata-schemes/renewal-process

As providing advice (other than information about strata legislation) is outside Fair Trading’s jurisdiction, you may choose to contact the Information and Privacy Commission on 1800 472 679 who may provide information relating to privacy concerns.

Yours sincerely

NSW Fair Trading | Department of Customer Service“