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I’m the original poster
The question was really trying to find a part of the act that provided the circumstances under which a strata contract could be terminated .
Apart from going to NCAT and pleading a case, there are few circumstances to be able to sack a strata manager.
But there is an upside to the story.
The committee met and discussed the poor performance of the strata manager.
The secretary was tasked with contacting the strata management principal with the demand that if the service did not improve in three months, we would ask them to resign.
The principal assigned a new strata manager.
Thankfully they were attentive to providing good service, and our problem went away.
I’d also add that I was gung ho to terminate the strata company. However we have a very good committee whom looked at a number of other options. It cannot be understated thst a committee of well rounded individuals is invaluable to solving the day to day problems in strata.