I am rapidly reaching the conclusion that Fair Trading NSW will do anything in its powers to avoid holding Real Estate agents and especially Strata Managers accountable for even major indiscretions that fall short of criminal activity such as fraud or theft.
Fairly recently, Strata Community Association (NSW) was celebrating having achieved Professional Standards Status, something they trumpet at every opportunity. What does this mean? According to their own website:
“This means strata manager members of SCA (NSW) must adhere to a Code of Ethics including professional standards and is monitored by Professional Standards Australia.”
And what is their code of ethics? Have a look here: Code-of-ethics-and-Complaint_management-form-fillable-2021-UPDATE-JULY-2022.pdf (strata.community)
Also, it appears that once again SCA is promoting itself as the best body to represent strata owners, with strata managers telling owners not to join the OCN as the SCA will provide the same services for free. But they can never answer this question: in a conflict between owners and strata managers (one of the most common areas of contention) whose side do they take?