I suggest you do as I did, when I had an issue with a strata mgr doing the bidding of the committee in violation of his duties under the act under which he is licensed: the Property & Stock Agents Act. Make a formal online complaint to Fair Trading about the agent and pony up evidence how you believe he breached the Property & Stock Agents Act. You can do this as an owner. You don’t need others to join you nor do you need a general meeting to get this ball rolling. If FT agree that your complaint is reasonable, they will contact the agent and if needed, investigate. One outcome is that their investigation will prove your allegation(s) and if so, FT will tell him that they found him to be “non compliant” with the relevant legislation. The fly in this ointment is that FT does not have to tell you, the complainant, what sanctions/penalties/directives/instructions they issued/levied on him. If you’re lucky, you’ll have the outcome I had: (1) FT investigated; (2) FT informed the agent that in their view his behaviour was “not compliant”; (3) FT told me that they found the agent “non compliant”; and (4) quick as a wink the strata manager resigned and we had to find a new manager.
It is beautiful isn’t it?
You didn’t mention FT might re-educate the recalcitrant agent.
If one reads the General Rules for Conduct (for all Agents) in the PSA Regulations then one might find themselves asking what is the point of the rules if there is no real consequence, they might also find themselves asking how did this person qualify for this licence … so many questions.
I like the objective quality of your post.