Reply To: By law forcing owner to pay Insurance excess

I’m not too sure why they weren’t putting it through insurance, it was via a discussion over the phone. He simply said that it was entirely coming out of the strata budget. I should have done it all via email so I have a clear record – I certainly will from now on. I have a feeling it’s because the building insurance might not approve the claim because the insurance company would say that it was a leak from wear & tear (an old 1970’s pipe), not a leak or flood from a sudden burst pipe. But because he’s refusing to give me the details about it all (he’s claiming that I can’t access any of that detail because it’s only the strata committee that are allowed to see it), so I won’t know one way or the other unless I order a search of the strata roll to find out exactly what he & the strata committee have discussed about it.

I wasn’t aware I could claim directly on the insurance myself, please could you tell me more about how that works? I thought I’d done a lot of research but I wasn’t aware I could do that!