A typical Strata Management Agreement sets out the areas of delegation to the strata manager and whether this is Full delegation or only delegation Subject to Instructions.
Even if it is Full delegation, then the Agreement will contain a clause to the following effect….
“Nothing in this Agreement will prevent the owners corporation or the strata committee from performing all or any of the agreed services or additional services”
The Agreement may delegate the roles of Chair or Secretary / Public Officer in full, but these office bearers retain paramount power and can exercise it whenever appropriate.
In other words they can tell the strata manager “where to get off” – the problem is that they may not do so.