Maltman wrote
“The support worker we do have contact with says that they cannot speak to her about financial matters. We do not want to cause her undue hardship but we are not sure of ways forward, beyond allowing the debt collection to proceed to the next level.”
Aged Care Team Support Workers clearly have a duty of care and should be aware that this elderly person is at risk of being evicted if the other owners were to pursued legal action for bankruptcy
The Office Of the Protective Commissioner was merged with the NSW Trustee & Guardian
The NSW Trustee & Guardian is appointed by a NCAT Financial Management Order as a statutory financial manager , very similar to a CSM when a strata scheme is determined as disfunctional
During my 15 years with the OPC I recollect a situation when a elderly person got locked out of her unit as no one was prepared to act as an applicant for a Financial Management Order , usually either support workers or a person responsible act as an applicant for a FMO
In this case that person responsible can be either a support worker, & also a strata committee member , as there seems to be no family or close friends
However , in this case the support workers supervisor may need to be contacted by the Strata Committee to review the need of an application to NCAT for an FMO appointing the NSW Trustee & Guardian as this persons statutory financial manager
This statutory financial manager will assist this aged lady with the resolution of the unpaid levy , therefore avoiding legal proceedings , bankruptcy and potential eviction
JT is on spot on with his advice to refer to MLC , I am also aware that the Salvation Army had and may still have a service to assist persons with financial problems
- This reply was modified 4 months, 1 week ago by .