Who’s responsibility is it to provide lot owners with the minutes of a SC Meeting? (I know that ultimately it is the OC responsibly, but surely the SM has some responsibility here?) What recourse can be had here?
You have answered your own question in your attachment. It is the responsibility of the owners corporation (via the strata committee) to distribute the minutes. And unless there is a provision stated in the strata management agreement to do so for them, it is not the SM’s problem or responsibility so chasing them through Fair Trading is, as you discovered, a waste of time and energy.
What you can do is pursue the SC through Fair Trading and NCAT via section 232(2) for failure to fulfill their duties (which might also apply if there is an agreement with the strata managers and they haven’t enforced it), or you can go nuclear and apply for the compulsory appointment of a strata manager on the grounds that the scheme is not operating as required by law.
The first move may be enough to scare them into action. The second option is a “be careful what you wish for” move where you may end up worse off than you are already.
The opinions offered in these Forum posts and replies are not intended to be taken as legal advice. Readers with serious issues should consult experienced strata lawyers.
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