Sage-grouse. Your actions here are very straightforward.
It sounds like you’ve already raised this with the OC. Do you have their refusal in writing?
Here’s what I’d do.
- Email: Dear OC, I have previously raised the issue about the common property light interfering with the peaceful enjoyment of my lot. I would like to kindly request that you [insert whatever solution you have]. This is a very easy fix and will cost you next to nothing.
- Sit back and wait.
- If, after 14 days, you’ve had no response, or a “get lost” response, you can proceed to mediation. It’s free, but the process is slow. Stick to the facts. It doesn’t have to be an essay. “There is a common property light shining into my lot and causing me distress and loss of sleep. It is a very easy fix. I have raised this with the owners corporation on a number of occasions and they have declined to act on the matter.”
- The OC will receive the mediation request via your strata manager or whoever you nominate to act on the OC’s behalf. They can either decide to agree to meditation, or they can decline it.
- Hopefully, they will decline mediation. This gives you the green light to go straight to NCAT.
As always:
- Keep calm
- Stick to the facts
- Document EVERYTHING
- Be clear about what you want
Good luck! Keep us posted!