@Craxstar, I cannot see your document. As Jimmy explained, you need to document your communication with the strata committee. Put this in writing:
- Explanation of the problem. Photos / video would be great
- What needs to be done
- Who is responsible for it and why this is common property
Wait for their response (favourable or unfavourable)
If unfavourable response, you go to Fair Trading and request mediation.
If mediation fails (because they refuse to attend, or problem is not resolved), you receive a letter form Fair Trading to state that mediation failed.
- Then you make an NCAT application
- explaining that this is common property,
- you asked them to fix it, they refused.
- You want an order to get them to fix it and maybe, pay the costs of your strata lawyer (if you have one). The application has a list of orders and which section of the law you need to say is being broken by the Strata Committee.
At some point, they will try to bully you into paying their legal costs “when you lose”. Ignore the threats.