Tina
well done to getting rid of a bad SM.
However that you could not find a strata manager amenable to your requests is surprising.
I’m involved in three strata , and have been involved in selecting SMs for all three properties.
With a little effort I found SMs who were amenable to the wishes of the owners. There must be hundreds of SMs out there, not all of them are bad apples.
BUT they don’t come as the cheapest option ever.