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Jimmy, thanks for your advice on this. Some feedback that may help other owners in a similar situation.
My initial request to the SM was met with the response that it would be a breach of privacy to disclose the details to me. I asked what this ruling was based on, the SM stuttered and spluttered before saying she didn’t have it in front of her right now. I then requested she email me with a formal notification that they would not provide me with the information and details of what legislation or other rules this was based on.
Approximately 10 minutes later I received an email advising that the information would be available to me.