#12270
Jimmy-T
Keymaster

    I agree with most of this – the problem arises with the initial complaint in writing. Can that really be kept confidential? I totally understand why you would want to do that in certain cases but is it legal?
    Interestingly, in Victoria the Executive Committee has to respond to every complaint, even if it is only a letter explaining why they aren’t taking it any further. And they have to set up a disputes and mediation procedure – that’s what you get when laws are written by people who spend all day in committees.

    The opinions offered in these Forum posts and replies are not intended to be taken as legal advice. Readers with serious issues should consult experienced strata lawyers.