› Flat Chat Strata Forum › Strata Committees › Anonymous complaints › Current Page
01/12/2010 at 10:24 am
#12270
I agree with most of this – the problem arises with the initial complaint in writing. Can that really be kept confidential? I totally understand why you would want to do that in certain cases but is it legal?
Interestingly, in Victoria the Executive Committee has to respond to every complaint, even if it is only a letter explaining why they aren’t taking it any further. And they have to set up a disputes and mediation procedure – that’s what you get when laws are written by people who spend all day in committees.