#23606
Whale
Flatchatter

    kitten – apartmentalize’s idea is a good one, but turning off the electricity supply to the hotwater tank from the isolator (switch) in your unit’s electricity supply cabinet is a better and safer idea than turning off its water supply, and notwithstanding what you’ve already found out, that too will confirm definitively whether or not the communal hotwater service is actually supplied from there.

    Please come back when you’ve done that and confirmed the situation.