› Flat Chat Strata Forum › Strata Committees › Best way to keep residents informed? › Current Page
@boxfee said:We acknowledge that not all owners will be active on social media, but printed newsletters and emails seem outdated.
We’ve started out low tech with an email list for which we pay a peppercorn hosting rent. It may seem outdated but email has a low barrier to entry, is flexible & most importantly is a push mechanism that gets to a multitude of devices. The list is moderated with a few people authorised to post. Our secretary uses the list to post non sensitive info about happenings in our strata – building works, service outages etc. The info is echoed on notice boards in the lifts and entry points. The list is open for tenants & owners to join, we have QR codes about the strata. People can subscribe & unsubscribe themselves so it’s also very low maintenance.
We tried a web site with forum & an RSS feed & neither worked out for us. Having to login in to generate content for our secretary & setting up a separate client for RSS or checking a web site was too much of a barrier for the users. Maybe we’ll revisit it down the track but for now firing off an email which is pushed out to users who are already very familiar with email is working well for our simple “info out” requirements.
More formal strata communication to lot owners: minutes, notices, levies etc. is handled by our strata manager & lot owners can elect to have that delivered via email.