#27457
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Flatchatter

    Lady Penelope – I agree……  excluding those that are not tech savvy is not appropriate. We take great care to ensure those individuals receive ‘paper’ versions where possible. In our 245 lot scheme, there are only 5 ‘non tech savvy’ individuals…. so not hard to manage. The occasional phone call from committee fills in gaps if necessary.

    Tharra – yes, some systems are too time consuming. We have managed to find a good balance – mainly because it is not down to one person to manage. Several people do their bit to maintain currency of information.

    Austman – we have both a secure system, and an open basic website. However, all registered agents and all tenants are part of our secure system and are not excluded. Open site displays basic information only, including bylaws, and an option to contact committee, building management and or strata manager directly. However, once a resident (owner or tenant), or a nominated person on behalf of an owner – registration is automatic. Usage is optional.

    Our experience has been to mix communication methods up, but it did take a year or two to get everyone registered, educated and involved.