› Flat Chat Strata Forum › Living in strata › Broadband providers bashing on doors › Current Page
Hi all,
I respectfully confirm that the quotations related to FirstPath are extracts from a limited amount of information we freely share with owners and developers, but may have been considered in an incomplete way or out of context. FirstPath is keen to accommodate enquiries and welcomes registration and customisation of each install (as practicable), our service capability exceed 10,000Mbps to each unit. Our installations are completed by very professional installers & if there is a need we restore, rectify any mess or damage at our cost.
FirstPath is not “cherry picking” nor caught in a “gold rush” we have completed over 1,300 office towers in a contiguous build methodology from Chatswood via the city to Mascot and surrounds and are now building towards Parramatta and beyond. We have been delivering the highest quality services for years. This existing coverage has historically bypassed residential delivery and focused exclusively on business and government customers so that we could build the strongest and most resilient network possible. From December we will be commencing the delivery to the first 50 residential building so that we may understand and formulate a suitable approach to continue to expand residential coverage.
To clarify some items: FirstPath is wholesale-only, provides equal access to access seeker, do not request exclusivity, do not lock you into contracts (unless you require). We are in effect an infrastructure provider and any qualifying ISP & or content provider may use our infrastructure to deliver services, this gives the owners and End Users limit less choice and possibilities. We will attend site meeting, agree on customised build and approach for each site, attend meetings and Executive Meetings to answer questions and seek amicable delivery outcomes.
Our approach has and always will be consultative; we do ask owners and developers to consider and be mindful that your tenants have a right to access telecommunications services and that there are timelines for us to deliver those services. These time restrictions may result in us needing to escalate the access process when owners or management delay unreasonably.
We will deliver services to small or large buildings and encourage registration on our web site, detailed coverage maps and availability will be available in December 2013.
Kind Regards
Stephen Carter
Managing Director