#25669
Happy Strata
Flatchatter

    Hi Jimmy,

    We have been using BuildingLink https://www.buildinglinkau.com.au/ for the past few months successfully. Our building manager, strata manager and more active EC members have found that it is significantly improved our processes and especially helped with interactions with residents, owners and tradespeople. We have standardised all our processes so the work is captured and coordinated through the product, which should help with the corporate memory of the complex.

    As per http://www.flatchat.com.au/forum/strata-managers/building-maintenance-software/ we investigated and considered a number of options but found BuildingLink to probably have the most complete and mature offering for a strata complex, and had staff based in Australia. 

    Like any system though, the truism of garbage in – garbage out applies. As such we have spent significant time taking a rather incomplete strata roll and contacting by letter / note under door / email / SMS,  all the owners / tenants / real estate agents, to track down the missing information and even more. This job is now 95% complete, which has allowed us to automate the emailing of residents with update or outages in real time. 

    Pricing in our complex is $2 per lot per month. Our complex has over 100 lots, but I am not sure if the pricing is the same regardless of complex size.