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Thanks again to everyone for all the helpful information, especially the financial information JimmyT.
I have been on to NCAT and Fair Trading today and have been told that before the matter can go to the Tribunal, I have to go through mediation with the owners corporation through Fair Trading. I have to file a mediation form with any attachments and the process takes about four weeks (and, of course, there is a backlog), with no decisions made by the mediator. If nothing changes, I can then take them to the Tribunal.
SirHumphrey – I suspect knocking on doors would only antagonise people. You know, the usual – “why are you making a fuss”? And I doubt anyone would still have an envelope.