@Puddn said:
What would happen if you did not agree to mediation or attending NCAT?On three separate occasion we (committee) have refused to participate in what we considered frivolous/vexatious complaints but we did provide detailed, polite and respectful explanations to those bodies. Result was our favour.
Guess it may depend on the specific type of complaint..?
I think not taking part could be risky. In the ACT, the notice of a Tribunal preliminary conference (which is like a mediation session) or a directions hearing carries a warning that if you don’t show up the Tribunal could give the orders being sought by the applicant.
I think the best strategy, even though it is more work, is to do everything by the book. So send a response, the “detailed, polite and respectful explanation” but always copy any correspondence to the other party. You could request that the matter not be heard but show up if the request is not agreed by the Tribunal.