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Billen Ben, that is just how I personally would take this matter to the OC/EC in chicken feets case. If the mail boxes are common property, and they are supposed to be lockable then they should be maintained in that way. Although locks I would think are the responsibility of the individual owners? the actual structure with doors hanging off hinges I would have thought would be for the OC to maintain/repair.
Chicken feets mail box is apparently in a structure and locks were initially provided on the mail boxes on the closable doors. So if this structure was in place initially, and therefore initially providing a secure place for your mail, than I would perhaps suggest to the OC that, due to their lack of attention to this common property, I may hold them responsible for missing mail. Or they can let me do something about it myself!
In your case, as no lockable mail boxes were provided in the first instance, and this accessible system has been there since day dot, don't like your chances of holding them responsible for missing mail. Rather, you could suggest that a more secure mail box structure be built. Or stick to the PO Box.
Our complex has a lockable secure letterbox structure keep in good condition. Some residents have lost their keys – their problem. But the structure is secure and all the letterbox doors are locked (though this does not stop someone from taking the mail sticking out of the letterbox! so not 100%). Therefore, many residents here have a PO box for the ultimate in mail security. So even with lock and key, can't be sure these days.