› Flat Chat Strata Forum › By-laws and outlaws › By-law on electronic delivery of notices › Current Page
@JC said:
What I really don’t understand is the determination of strata managers to not use e-mail delivery of notices when they are clearly able to.
I may be wrong here but I think strata managers are concerned about the implications of being accused of failing to deliver notices, as per their legal obligations, when email addresses are a lot less reliable than physical postal addresses.
For instance, because my own email address is from my website and therefor from a non-standard provider, my emails often end up in the spam folders of people and organisations who adjust their email security settings to the maximum.
I think it’s that lack of certainty and the potential for increased numbers of people who don’t even read the agenda for their AGM then claiming they didn’t get the email when a decision is made that they don’t like.
Notwithstanding acceptance of email as a legitimate delivery system, the NSW Act only tells us that ‘written’ notice of a general meeting must be ‘given’ to owners.
I am sure most strata managers would love to do this by email but many fear the consequences of disgruntled owners saying they never received the notice with no way of showing that they probably did.
Getting owners to click on the trackback button would be a way around this but that requires a level of engagement that many simply don’t possess.
One way around this may be to have an integrated online communications system like the one provided by our sponsors Stratabox