#28039
scotlandx
Strataguru

    There is nothing magic about the managing agent contacting the strata manager, equally there is nothing stopping you contacting the strata manager.  However – the strata manager needs some comfort that whatever it is you are asking for is within parameters.  In our strata the strata manager often liaises with the tenants directly because as you say it is just easier, but that is usually after a request from the managing agent.

    Your tenancy agreement may say something about how repairs are progressed, and this may encompass you making a request to the managing agent.

    If the strata manager isn’t responding, that is a whole other issue.  Perhaps you need to ask your managing agent to contact the owner of the property to tell them that failure to carry out repairs may be a breach of the lease, and the strata manager is causing the problem?