#28047
Lady Penelope
Strataguru

    I needed an urgent repair of a lock on my front door on one  Sunday afternoon earlier this year. Front door and lock are common property. I called the locksmith who arrived and undertook the repair immediately. I paid for the repair then sought compensation for the repair. I had no problems getting compensated for the repairs by the OC even though all the repairs were to common property. 

    Question – You don’t need to know who the owner is to send them a repair Bill if the repair is deemed to be urgent. You just need to send the Bill to the Agent who will forward it to the owner. The owner must pay you within 14 days.

    It is a tricky situation but if you want the lock fixed quickly then this may be what you need to do. Let the Owner sort the matter out with the Strata Manager and the Owners Corporation. This will avoid you having to deal with the Strata Manager.

    If you have had a credit card stolen from your letterbox then the person who stole it knows that you will be issued another one soon. If your letterbox remains unlocked and unsecured then all they have to do, sadly, is come by and steal the new one when it arrives.