@scapegoat said:
Lady Penelope – again, thanks for your help. But can I be sure that owner contact details are available?
This is atrata – you can’t be 100% sure of anything. However, the strata manager must show you the strata roll and the strata roll SHOULD have contact details for the owners.
If they don’t, you can ask the Owners Corp to get the strata manager to update the strata roll and if either party declines to do so, you can raise a complaint with Fair Trading, then NCAT.
You could even ask for a refund on your strata documents inspection fee if the records are incomplete (not that you would get anywhere – but it might get them moving).
That said, the details that owners have to give can be sketchy – they can name an agent and that agent can refuse (or “forget”) to pass on any communications. And strata is self-policing … you may have to do the leg-work and hit the phones yourself to get anything done.