@KAlice said:
Would those ’tile cases’ be available via NCAT, if I need to reference them?
Sorry – I had a quick look – which is hard as all those cases on Austlii are fascinatiing, if irrelevant – and couldn’t find anything.
However, I think the section of the Act I quoted is all the ammunition you need. You could do a search here for “tiles” but unfortunately, even if you do find something relevant, people often come here for advice but don’t return to tell us the outcome.