#23877
Sir Humphrey
Strataguru

    @JimmyT said:
    …All the EC should be doing is providing written support as to what happened and who they believe is at fault…

    I’m not sure the EC should say who they believe is at fault. I think they should stick purely with helpfully confirming plain facts such as stating what damage was present in each unit and that it does appear that the water that caused the damage emanated from a leaking dishwasher upstairs.