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Thanks Jimmy.
Our EC does try to be consultative and to ensure that unit owners are kept informed about what's happening.
I take your points about the right way to deal with controversial issues and bona fide emergencies. We would hold a general meeting if and when it's necessary.
We try to hold regular EC meetings, but do use emails for some decisions – especially if they're needed promptly. We also send minutes to all unit owners which include a list of all decisions made since the previous EC meeting.
As for whether electronic meetings are strictly legal, it seems to me that if they're not then it might be time for the Act to catch up with modern life. However I do understand that this is one very small part of what has to be fixed with NSW strata legislation.
Regarding our current problem, I've asked our strata manager to review the quote to confirm that everything it covers is actually owners' corporation responsibility – maybe that will bring the amount down to something an EC in a 24-unit complex can decide. Otherwise it's off to an EGM!