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Billen Ben said:
5 The Secretary of the EC may elect to respond to no more than one email correspondence (other than complaints) regarding one issue per eveny 3 months from an individual unit holders / residents. Due to Secretarial workloads individual unit holders at the discretion of the EC Secretary can expect to receive a response to no more than 4 emails per year. The Secretary of the EC must record the email as incoming and/or outgoing mail / email in respective EC Meeting Minutes.
Many of the items in this list look familiar to people working in organisations which hold a lot of meetings.
However I’m astonished that anyone would choose to ration emails and the number of issues people can raise in any given period! Delayed responses are understandable if you’re a really busy volunteer…. To be honest, it looks to me like there must be some history of conflict for someone to draft such a bizarre limit to participation.
I don’t know about your owners’ corporation, but ours contracts a strata manager to deal with day to day inquiries about maintenance. If the issue is big, or involves funds over a certain limit, then the strata manager must consult our eC.
Our EC focusses on trying to set priorities and policy. We encourage any unit owner who wants to attend our EC meetings to do so. And we try to foster a friendly environment – something this clause 5 looks like it could undermine.